Opportunity of Loan Cancellation

EaseMoni allows a maximum period of 24 hours from the moment of disbursement within which the loan can be cancelled. If you have applied for the loan by mistake, please repay the principal within 24hours, then contact our customer service at your earliest convenience to clear the loan.

Courteous Loan Collection Process

EaseMoni does not tolerate any form of inappropriate or illegal collections. If you have experienced any form of harassment or other form of abusive language, threats to your privacy and safety while using the EaseMoni service, please save the evidence and immediately contact our customer service department. We will investigate the matter, and where we confirm that the abuse originated from an EaseMoni staff, undertake appropriate disciplinary and remedial measures.

EaseMoni reserves the right of final interpretation for all the rules above.

Fraud alerts

Fraudsters are using the internet, mail, and telephone in many ways to try to make you fall victim to their schemes. It’s important to remember that fraudsters are clever at gaining your trust and gathering your personal information. For the sake of safety, please do not click the link in the email or SMS of unknown origin, but dial the number in the email or SMS. You can choose to find the contact information of easemoni on our website or application to contact us.